At Instacart, we work closely with more than 500 local, regional and national retailers to create a seamless online grocery shopping experience for customers across North America. When it comes to online grocery, there isn’t a one-size-fits-all solution for retailers. Over the last year in particular, the grocery industry has gone through an accelerated transformation requiring retailers to reimagine the shopping experience for their customers and explore new approaches.

One of the ways we’ve seen grocers step up to meet the surge in customer demand is through the growth of curbside pickup services like Instacart Pickup. Today, we power curbside services for more than 60 grocery partners, including ALDI, Food Lion, Publix, Sprouts and Wegmans. In 2020, we launched Instacart Pickup services across more than 2,000 new retailer locations, making the service available today at more than 3,300 stores across more than 30 states. …


It’s February 11 and you want to send a bouquet of fabulous flowers to your sweetie, so you head to your favorite flower delivery website and … $80 for a dozen roses? A $25 rush delivery fee? Suddenly you’re contemplating whether this relationship is worth it. (Kidding). But there is a better option — turns out grocery delivery service Instacart is the ultimate Valentine’s Day hack to send beautiful and high-quality yet reasonably-priced flowers fast (same day, in as fast as an hour), to anyone, anywhere in the country.

Here’s why flowers via Instacart is the smartest Valentine’s hack there…


We’re proud to announce that Instacart has been recognized as a 2021 Best Workplace in the Bay Area by Fortune and Great Place to Work®, ranking #33 in the best large companies list.

The ranking considered more than 44,000 employee surveys from companies across the Bay Area. Great Place to Work, a global people analytics and consulting firm, evaluated more than 60 elements of team members’ experience on the job. These included the extent to which employees trust leaders, the respect with which people are treated, the fairness of workplace decisions, and how much camaraderie there is among the team.

“Talented people in the Bay Area want to work for organizations where they can be part of something innovative and impactful,” said Michael C. Bush, CEO of Great Place to Work. …


Since the start of the COVID-19 pandemic, the health and safety of the entire Instacart community has been our top priority. In the past year, more than 500,000 Instacart shoppers have stepped up to support their communities by fulfilling millions of orders across North America. Throughout this time, we’ve been advocating for the health and safety of every member of the shopper community.

Last spring, we worked closely with state and federal officials to ensure Instacart shoppers were considered essential workers as they continue supporting families and communities across the country in the wake of COVID-19. More recently, we’ve urged the CDC and all 50 governors to support those who have delivered life’s necessities throughout the pandemic and follow the essential worker designation again, and include grocery delivery workers for early access to the COVID-19 vaccines. …


Sugar-free sauces and dressings, protein-heavy snacks, alternative milk products, and healthy fats top the list.

It’s finally 2021 and New Year’s resolutions are in full swing, with many people starting new diets and refrigerator overhauls. Just one week into the New Year, we’re already starting to see shifts in consumer behavior with healthy foods, snacks and drinks rising in popularity, while searches for popular diets like Keto and Whole30 are up 26% and 100% compared to one week prior. So what exactly are people stocking their fridges and pantries with as they begin their “New Year, New You” healthy-eating quests? Insights from Instacart show that Americans are stocking up on essentials for three of the most popular diets in the U.S., …


We’re excited to welcome finance industry and technology advisor veteran Nick Giovanni to Instacart as our new Chief Financial Officer (CFO), beginning January 27. Nick joins us as our teams continue to focus on meeting the increased consumer demand for Instacart’s online grocery delivery and pickup services across the U.S. and Canada.

Nick spent more than 20 years at Goldman Sachs, most recently as Head of the Global Technology, Media and Telecom Group. He brings to Instacart extensive finance experience, operational discipline, and a deep understanding of complex marketplaces like ours that will be instrumental to Instacart. …


The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s stories, highlighting Instacart shoppers, shift leads, and site managers all across North America. 10 Items or Less is a series featuring just some of the amazing members of the Instacart community, sharing their unique experiences and secret sauce with the world.

  1. What’s your name and where are you from? I’m LaToya, and I’m from Trenton, NJ.
  2. How long have you been working with Instacart, and in what roles? I have been working with Instacart since August of this year. I enjoy delivering batches as a full-service shopper. …


This year, our Instacart Serves social impact program has been committed to fighting rising hunger in the wake of the COVID-19 pandemic. Due to rising unemployment levels, Feeding America estimates that more than 50 million people may experience food insecurity, including 17 million children, in 2020.

To help support families in need this holiday season, Instacart team members opened their hearts and Instacart accounts for our third annual Week of Service with a #GiveFromTheCart Virtual Food Drive to benefit our local community food banks as well as Feeding America and Food Banks Canada.

Starting on Giving Tuesday, team members placed hundreds of Instacart orders of pantry essentials that food banks need most and had them delivered to local food banks across North America, including Atlanta Community Food Bank, Greater Chicago Food Depository, Food Bank for New York City, San Francisco-Marin Food Bank, and Daily Bread Food Bank in Toronto. …


Today, Instacart is proud to announce that it is expanding its EBT SNAP integration in partnership with ALDI. EBT SNAP online payment is now available at nearly 1,000 more ALDI stores across 23 states and Washington, D.C., increasing food access for more Americans. This latest expansion follows the USDA Food and Nutrition Service’s most recent approval allowing Instacart and ALDI to expand this online EBT SNAP pilot.

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. As the country continues to grapple with COVID-19, we recognize the important role Instacart and its retail partners play in making same-day grocery delivery and pickup available to more people nationwide. We’re proud of the work we’ve done with ALDI and the USDA Food and Nutrition Service to unlock EBT SNAP online payments for more families, and we look forward to continuing to expand this important program and serve as a long-term solution for EBT SNAP households across America. …


Exciting new retailers (Disney store and more!) and a slew of insider tips are here to make holiday shopping a breeze

The holidays are finally here, which means gift shopping is in full swing. But it’s #2020, which means things are definitely a little different. With earlier than usual shipping cutoffs, fewer in-person trips to the store, and limited travel to see family and friends, we could all use a little extra help to make the holidays run smoothly and joyfully, right?

That’s why we’re sharing 3 insider tips for how you can make Instacart your ultimate holiday helper. Not only can you shop from beloved retailers with the season’s best gifts — including the newly added Disney store — you can also give the gift of grocery delivery or surprise and delight loved ones with socially-distanced, same-day holiday treats and beverages — all from the comfort of home. …

Instacart

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